When it comes to taking care of your business you want to make sure that your security is covered and is in the best most responsible hands. This would mean that you hire the best of the best for the job. A security guard would not only be a presence in the physical sense but they are also someone that you can rely on, and give you peace of mind. With a highly skilled security guard, you can be sure that you have hired the ablest person to protect your customers, staff, property, and overall business.
There are a lot of things you need to consider when hiring a security guard. Although the first considerations are the type of security you need, and at what level of threat your business is working. You will also have to consider other aspects of your job in order to pick the right person for your security requirements:
Training and license
The security industry today has been strictly regulated and this means that not everyone can work as a security guard. Before you hire a security guard make sure that they have been properly trained and also hold a valid security industry authority license on their person. The SIA license would ensure that the candidate is physically fit, and is also trained to handle the responsibilities that come with their job. Other than extensive formal training the security guards will have to go through criminality checks in order to qualify for the Security Industry Authority license. If they will be doing vehicle patrol then you will have to make sure that they have a valid driving license.
Proper communication skills will be incredibly important for security guards to have. A lot of security work tends to involve a strategic preventive approach when dealing with aggression and crime. This is why you need to hire someone who knows how to deal with people, and can also defuse the situation before it gets out of hand. However, you want to make sure that the security guard is able to handle themselves and the situation in a professional manner when they are dealing with your staff and customers. They have to know how to communicate in an effective manner and also enforce the policies of your business. Not only that, a lot of times they will have to work in teams, and so they will have to master the ability of communicating to their teammates.
Modern security work requires a high-quality combination of manpower and technology. Using this combination will require a security guard who is competent with technology and is also comfortable using it. There are equipment like CCTV and surveillance equipment that need to be handled, and can really help the security guards in getting their job done with efficiency. However, the security guard would have to also combine their physical strength along with security technology to make sure that all the nooks and corners of the property are covered.
Paperwork is an important part of modern security. This involves note-taking, writing reports every day, and so the security guard will have to have a good writing skills so that they can report and write everything with efficiency. This would also include good spelling and grammar so that they can be detail oriented with their reports. Having quality computer skills, especially with MS programs would also go a long way when it comes to report writing. Surely, the guards can be trained to do so, but you will have to make sure that they are quick learners so that they can get to the tasks immediately, because this can really help authorities when it comes to problem solving crimes in the area.
No job can be done well without motivation. A security guard working on a professional level would have to be good with observation, able to stay motivated, and also be alert even during slow days. All of this would depend on the level of motivation they have for the job and that they can employee all of the training they have been instilled along with the technology they have been equipped with to keep the parameters safe.
Professional security provider
The best thing you can do is find an experienced, reliable, and reputable professional security company that can make sure that the top standards of professionalism are being performed by their employees. You want to make sure that your security guards are highly trained, and licensed. This will give you peace of mind even when you are not on the property, that your premises are being covered by professionals who know what they are doing.
Let’s talk about security guard companies. If you are looking for high quality security services then you will get the best from a top ranking security provider in your region. Once you have embarked on the search there are a couple of things you might want to get looked at. For instance, what are the characteristics that you want in the security provider? What questions you want to ask? How do differentiate a top notch company from an average security provider.
Here are some questions you can ask before hiring security guards from a security provider:
Is your agency a national chain or owner locally?
It is advisable to hire locally owner security companies, one that is on a smaller scale itself. A business that is small will be able to serve you better than a firm that is known nationwide. This is because typically the large scale businesses are getting so many customers in a day that you will be just a drop in the bucket for them. a smaller agency will pay more attention to your issue and also strategize everything with you so that you are comfortable doing business with them. You might in fact be associated with the manager rather than a call center.
Is the company customer service oriented?
You want to look for a company that will put in a lot of priority on customer service. Sure, security is the number one goal for security companies, many in fact put a lot of time and energy in perfecting this field, several companies even make customer service their priority. If you come across a company that does not have this as a priority then it is best you don’t hire them.
Does the company focus heavily on security?
You want to know whether or not security is the main business of the company or not. Are they selling other services on the side like parking, cleaning, etc.? It is important that you hire a security agency that specializes in the sort of security that you are looking for. If you are hosting an event then you will need to seek out a security company that does event security. If you are looking for armed bodyguards then pick out the one that would specialize in that area.
Google makes it pretty to determine what reputation a company is enjoying. Any complaints lodged against the company will be the first to come to the surface. However, it is best that you refrain from limiting your research to keywords only. Make sure to go through any platform that you can use to find testimonials etc. These could be forums and also social media websites. Also, check out the Better Business Bureau for the business’ ratings.